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My Ears Didn’t Pop Off!
Short version of this post: When using a phrase, a word, an acronym: make sure your audience knows what you’re talking about 🙂 Longer version of this post, inspired by my daughter: On a recent flight, Amber and I tried to help Phoebe understand that as the plane goes up in the air her ears […]
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Being Seen –> Believing –> Belonging
Lately I’ve been struck at the effect of “seeing” people. Scene 1: I’m at the gym. It’s busy (it is January, after all). Instead of asking the desk person “How’s it going” I led with, “You surviving this crazy New Year rush?” Instantly, she felt “seen.” I had recognized she was super busy, and even […]
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A Matter of Perspective
$4.50 for a shot of espresso, and then +$1 for tip = $5.50. Crazy, right? Growing up, I think my first job paid about $6 an hour. But when you can get a fun conversation with your barista, if you can make their day by asking about something in their life, and also spend 30-45 […]