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Lately I’ve been struck at the effect of “seeing” people. Scene 1: I’m at the gym. It’s busy (it is January, after all). Instead of asking the desk person “How’s it going” I led with, “You surviving this crazy New Year rush?” Instantly, she felt “seen.” I had recognized she was super busy, and even…
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Lately I’ve been struck at the effect of “seeing” people. Scene 1: I’m at the gym. It’s busy (it is January, after all). Instead of asking the desk person “How’s it going” I led with, “You surviving this crazy New Year rush?” Instantly, she felt “seen.” I had recognized she was super busy, and even […]